Design Confidential » design business

Design Arts- Houston, TX

Deb — Thu, 01 Jul 2010 05:09:04 +0000

July 24, 2010

I’ll be speaking in Houston, TX Saturday, July 24, 2010 for Design Arts on the following topics:

Textile Technology 8:00 am – 12:00 pm

Design professionals have a responsibility to their clients to understand how today’s fabrics are produced and how it affects their health, safety and welfare. With a production process involving the use of over 2000 chemicals and thousands of gallons of water, we explore textile production as it relates to building codes, energy codes, GOTS standards, LEED, cradle to cradle certification and sustainability. This seminar also narrows in on weaves, printing processes, dyes and finishes to provide an understanding of the various characteristics and properties that make fabrics appropriate for use in interior environments.

World Tour: The Hottest Designs from Around the World 1:00 pm – 5:00 pm

Trend watching is more than spotting the next new color, fabric, or hot designer. It’s about observing change and understanding how to transform change into opportunity: Opportunity for higher financial returns and opportunity for increased well-being for the end-user. We first explore trend dynamics, then look at the newest products and trends from some of the worlds leading design shows. We also examine how best practices and transformative changes from other industries can be applied to your designs, your marketing, your sampling and your business. Finally, we look at how social and cultural currents will impact design over the next 5 to 10 years, including advances in information technologies, universal and barrier-free design.

Visit Design Arts for more details.

Design Arts- Dallas, TX

Deb — Thu, 01 Jul 2010 05:07:47 +0000

July 23, 2010

I’ll be speaking in Dallas, TX Friday, July 23, 2010 for Design Arts on the following topics:

Textile Technology 8:00 am – 12:00 pm

World Tour: The Hottest Designs from Around the World 1:00 pm – 5:00 pm

Visit Design Arts for more details.

Tax Day is Here

Deb — Wed, 15 Apr 2009 22:13:02 +0000

I thought I would share some information with you about what designers earn, and how they earn it from recent surveys done by Designing for Profits and ASID. We all have had the gut wrenching experience of reevaluating our financial positions in the past several months. I bet none of us entered design to pour over profit and loss statements and mind numbing Excel sheets, but we do have to face the music. Michael Behrens, Director of Research for ASID, says ” We are looking at the worst design market in 20 years.” So let’s see what our peers and competition have to say about it and what some of the strategies are to survive.

Revenues

Both surveys were conducted before the implosion in the 4^th qtr. ASID surveyed 1600+ members between September 23 and October 14, 2008. Designing for Profits conducted their survey in the late summer of 2008. Both concluded the same thing, close to half of their respondents said revenues would be down in 2008 and in a third of the cases by as much as 50%. NO KIDDING- we all know that. What does that mean? One thing is that project sizes have decreased followed by declining product sales. The good news is that remodeling and upkeep is still viable with kitchens and baths the most requested. Start brushing up on the K and B skills.

Survival Strategy- Switch gears and start making connections in places where you can reach these clients. Short of hanging out in Home Depot or Lowe’s, start by dusting off the old client list. Ever thought of hooking up with a home inspection service or offering After Care like James Swan. ( see my post, The Business of Design)

Investigate the healthcare, hospitality and government markets- work is steadier and though it has its issues, it can be profitable. Hotels might not be doing major building but they do do periodic refreshes and I wouldn’t sneeze at a 100 bedspreads& blackout drapery project.

Pricing

The traditional pricing model of a charging a small percentage for your time and a larger percentage for your product is no longer valid. It is getting harder to maintain product margins and differentiate yourself from all the ”design marketing” noise. Clients can always find it elsewhere; our secret sources are no longer secret; plus if you don’t return their call ASAP they quickly move on.

51% of the designers surveyed by Designing For Profits said less than ½ of their total sales comes from products. Designers said if they had to choose only one pricing model; it would be hourly billing over flat fees and retail product sales.

72% require a retainer upfront before starting a job – the front end loaded concept- and 34% of the most successful designers hold the retainer until the end of the job while invoicing throughout.

Survival Strategy- Look to service-centric; not product-centric models. By focusing on billing for your expertise and time, the model shifts to become more front end loaded. In other words, you get paid up front rather than taking a 50% deposit; using it to pay for the work and then having to wait to get paid for your time and your profit at the end of the job.

Given the economic uncertainty, 94% designers also said they will maintain or increase prices in next 12 months.

Survival Strategy- Raising your prices should NOT be related to the economic conditions, but to your unique product/service bundles and brand. Lloyd Princeton says it best, “The economy may be down, but your services are still worth what they were worth before the decline. Don’t drop prices. Instead consider repackaging your services and charging more to attract a different clientele.”

According to Designing For Profit’s survey, pressure on profit margins during the next year will come from two sources:

1. Direct to consumer and internet shopping (25%)

2. US and world economy will put downward pressure on their billing rates (41%)

The survey results showed nearly half of the designers surveyed had average markups on products of 20-40%. This was followed by another 15% of designers who operate on markups of 1-20%. How do they survive? This brings up an interesting point. Designers regularly confuse markups and margins and this misunderstanding can dramatically affect their business. Looks like we all need a crash course in retail math.

Tune in tomorrow when we talk abot the changing consumer, niches and take a look at the future.

Got an opinion? comment? Feel free to weigh in.

The Business of Design

Deb — Fri, 27 Feb 2009 17:38:32 +0000

We’re all about niche marketing here at Design Confidential. California interior designer James Swan’s “After Care” program is a unique take on using a niche to create another revenue model for your business. Conceived when a customer mentioned to James that they had no idea about what was entailed in continuing care of what James’ calls -the physical plant. The client commented that he didn’t have a clue about how to handle the post project management in their new home and suggested that James and his staff help him. Out of that suggestion grew the after care program. Separate from his design scope of services, here’s how it works:

When working with potential clients discuss this add-on service as an option:

Present a proposal to clients individually crafted to their needs.

Inventory the products and services needed to provide annual care to the home’things like paint touch up, cleaning carpets, replating hardware, etc.

Present the list to the client face-to-face where a decision is made about who will do what, in terms of supervision.

Present a contract that usually provides management of tradespeople and craftsman, onsite supervision and follow-up to ensure it’s done correctly, including picture perfect cleanup.

What a great way to keep in touch with your core clients, add revenue and ensure your vision is carried out.

Stay tuned for tomorrow’s post about James and his new venture with Ballard Designs.